Privacy Policy

1. Introduction

Welcome to Flux-AI.ai — an AI-powered creative platform that allows users to generate and edit images, videos, and other digital content using advanced artificial intelligence models.

Your privacy and creative rights are extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your data, and clarifies your rights and ownership over the content you create using Flux AI.

By accessing or using our website, applications, or APIs, you agree to the terms described below.

2. Who We Are

Flux-AI.ai is operated by Toon Tech Ltd, a UK-registered technology company specializing in AI-powered creative tools and digital content solutions.

• Company name: Toon Tech Ltd
• Registered office: London, United Kingdom
• Email: support@flux-ai.ai
• Website: https://flux-ai.ai
  

3. Third-Party AI APIs We Use

Flux AI integrates with trusted AI service providers to process your prompts and generate outputs responsibly. These APIs may process input text, images, or video content solely to fulfill your request.

We currently use:

• OpenAI API
  
• Google Gemini API
  
• Kling AI API

Each provider maintains its own privacy and data handling policies.
Flux AI ensures all API calls are securely transmitted and not stored longer than necessary.

4. What Data We Collect

We collect only the information needed to operate our services effectively and safely.

a. Information You Provide

• Account Information: Name, email, password (hashed), and country.
• Prompt Inputs: Text or image prompts you submit to generate or edit content.
• Generated Content: Images, videos, or other AI-created media stored in your workspace.
• Payment Data: Subscription or token purchases handled securely via third-party processors (e.g., Stripe, Apple, Google). Flux AI never stores full payment card data.
• Communication Data: Messages sent via our support or feedback channels.

b. Automatically Collected Data

• Device type, browser, operating system
• IP address (for fraud prevention & analytics)
• Usage data such as generation counts, timestamps, or API errors

c. Cookies & Analytics

Flux AI uses cookies and analytics tools (e.g., Google Analytics, Plausible) to improve performance and user experience. You may disable cookies through your browser at any time.

5. How We Use Your Data

We process your information to:

1. Deliver AI generation and editing services
2. Maintain and improve platform performance
3. Provide customer support and technical assistance
4. Prevent fraud, abuse, or misuse of AI features
5. Analyze aggregated usage trends (anonymized)
6. Send necessary service updates (only with your consent)

We do not sell, rent, or trade your data with advertisers or third parties.

6. Content Ownership & Licensing

You Own What You Create

All content generated or uploaded by you on Flux AI is your intellectual property.
Flux AI does not claim ownership of your creations.

No AI Model Training

Your private generations, inputs, and uploaded files are never used to train, retrain, or fine-tune any AI model, whether ours or our partners’.
They exist only to fulfill your request and remain private unless you choose to make them public.

Public Generations

If you choose to make your generation public, you grant Flux AI a non-exclusive, royalty-free, revocable license to display or share that content for promotional or community purposes (e.g., featured gallery, discovery feed).
You may remove your content anytime.

Commercial Usage

You may freely use your generated content for personal, commercial, or editorial purposes, as long as your use complies with applicable copyright laws and third-party rights.

7. Data Retention

We retain your account and generated content only for as long as necessary to provide services.
If you delete your account or specific generations, they are permanently removed from our servers within 30 days.

8. Security Measures

Flux AI uses industry-standard encryption (HTTPS, TLS 1.3, AES-256) and secure servers to protect your data. Access to your data is restricted to authorized personnel only and handled under strict confidentiality.

9. Your Rights

Depending on your jurisdiction (e.g., UK-GDPR, EU-GDPR, CCPA), you have the right to:

• Access a copy of your data
• Request correction or deletion of your data
• Withdraw consent for data processing
• Request data portability
• File a complaint with your local data protection authority

To exercise these rights, email us at privacy@flux-ai.ai.

10. Children’s Privacy

Flux AI is not intended for individuals under 13 (or 16 in certain regions).
We do not knowingly collect or process children’s data.

11. International Data Transfers

Your data may be processed in secure servers located in the United Kingdom, European Union, or United States.
All transfers comply with GDPR adequacy standards and use standard contractual clauses where required.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect new technologies, features, or legal requirements. Significant changes will be announced on our website and via email notifications.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

📧 support@flux-ai.ai
🌐 https://flux-ai.ai
🏢 Toon Tech Ltd, London, United Kingdom