FLUX AI (“we,” “us,” or “our”) operates the website and services associated with the FLUX AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and any related services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: When you sign up, we collect personal information such as your name, email address, and payment details when necessary for purchasing credits or subscriptions.
  • User-Generated Content: We do not permanently collect the images and text prompts you upload. This content is temporarily saved to your personal account for your use and is automatically deleted from our servers after a set period (e.g., 30 days for paid plans).
  • Usage Data: We automatically collect non-personal information about how you interact with our Services, such as device type, browser information, pages visited, time spent, and features used, to improve our services.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our Services, including processing transactions and offering support.
  • To personalize your experience and allow you to access your content history.
  • To improve the performance and functionality of our Services by analyzing user trends and behavior.
  • To communicate with you about updates, promotions, and new features, with your consent.
  • For compliance with legal obligations and protecting our rights.
  • To be clear: We do not use your personal information or your uploaded content to train our AI models without your explicit consent.

3. Sharing Your Information

We may share your information in the following cases:

  • With Service Providers: We share information with third-party companies that perform services for us, such as payment processing and data analytics. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: We will not sell your personal data to third parties. If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from authorities.

4. Data Security

We take data security seriously and use commercially reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to monitor activity and collect data for improving user experience. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You may request that we delete your personal information.
  • Opt-Out: You can opt-out of marketing emails by following the instructions in those emails.

7. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Email: [contact@flux-ai.ai]

Address: 128 City Road, London, United Kingdom, EC1V 2NX